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Refund Policy

Last updated: May 2026

At EpicSpace, we aim to provide clear and transparent terms regarding payments and refunds.

01

Digital Services

Our services are digital in nature and are delivered immediately or within a short processing time after purchase.

Because of this, all purchases are generally considered final and non-refundable once the service has been activated or accessed.

02

Exceptions

Refunds may only be considered in the following cases:

  • Duplicate payment made in error
  • Technical issue caused by our system that prevents access to the purchased service
  • Unauthorized transaction (with valid proof)

Each request will be reviewed individually.

03

Refund Request Process

To request a refund, you must contact our support team at:

support@epicspace.uz

Please include:

  • Full name
  • Payment proof (receipt or transaction ID)
  • Description of the issue
We aim to respond within 24–48 hours.
04

Processing Time

If a refund is approved, it will be processed within 1–7 business days, depending on your payment provider or bank.

05

Chargebacks

We encourage users to contact us first before initiating any chargeback. Most issues can be resolved quickly through our support team.

Unauthorized chargebacks may result in account restrictions.
06

Changes to This Policy

We may update this Refund Policy at any time. Changes will be posted on this page with an updated date.

07

Contact Us

If you have any questions regarding refunds, please contact:

support@epicspace.uz